Customers who wish to discontinue service must notify the District in writing before vacating the premises. The customer is liable for any continued water usage unless a request to discontinue service is submitted and received by the District. Use the form below to submit your request to discontinue service. 

The District will verify the change of ownership date with county records. You are responsible for inactive charges up to the county recording dates. A copy of the closing disclosure will be requested when processing a change of ownership disconnect.

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Disconnect Water Service

Service Address (required)

Account Number (required)

Requested date of disconnection? (JBWD cannot back date) (required)

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Allow up to two business days for disconnection

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Demographic Information

First Name (required)

MI

Last Name (required)

Last four of Social Security Number (required)

Phone Number (required)

Email address (required)

Forwarding address (required)

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Property Status Information

Are all occupants vacating the property? (required)

Yes

No

Owner or Tenant status? (required)

Owner

Tenant

Did you sell your property? If so, what is the change of ownership date (required)

Attach copy of deed or escrow final closing statement.

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Acknowledgment

I request to disconnect water service. I hereby agree to and accept the District's terms and conditions as outlined in its Rules and Regulations. I understand that the District may reach out to collect further documentation and the account will be closed on the date the documentation is received and processed. (required)

I agree and understand.

Your Signature (required)

Confirm e-Signature

Review Electronic Records and Signatures Policy (required)

Read our Electronic Record and Signature Disclosure

I agree to use electronic records and signatures

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